What is the check-in and check-out policy at Viejas Casino & Willows Hotel?
Check-in is at 16:00 and check-out is by 11:00.
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Viejas Casino & Willows Hotel, Alpine
99US$
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Key details
About the Hotel
5000 Willows Road,
Alpine,
California,
United States,
91901,
California
- Next to the Viejas Outlet Center
Great
8.9
9.0
4.1
4.1
Loved by guests
"The resort was absolutely beautiful."
"We always stay at the Willows if available."
"The room was so comfortable, quiet and at Viejas love the shopping and food!"
Rooms & Amenities
Elegant hotel rooms at Viejas Casino & Willows Hotel feature
Dining Options
Dining options include
Leisure & Spa
Leisure activities include
Business & Services
Viejas Casino & Willows Hotel includes over
“From my perspective, this is a polished, adults-only retreat with a casino that elevates the gaming experience locally. I appreciate its sophisticated dining, particularly the acclaimed Grove Steakhouse. Also, the exclusive spa facilities make it a standout for those seeking a relaxing escape not far from San Diego.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Adult Only 21 Viejas Hotel
2 persons
35 m²
1 King-size bed
Shower
Heating
room details
Deluxe 2 Queens Adult Only 21 Viejas Hotel
2 persons
37 m²
2 King Size Beds
Shower
Heating
room details
Signature Suite King Adult Only 21 Willows Hotel
2 persons
56 m²
1 King-size bed
Shower
Heating
room details
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Adults only
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Bowling
Services
- Free shuttle service
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Seasonal outdoor pool
- Heated swimming pool
- Sun loungers
- Casino
- Entertainment
- Garden area
- Spa & wellness centre
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Viejas Casino & Willows Hotel, a delightful culinary landscape awaits, blending vibrant flavors with inviting spaces. From the sizzle of steak to the comforting warmth of Asian noodles, each venue promises a unique dining experience suited to every palate, all set against the backdrop of scenic views and lively atmospheres.
Grove Steakhouse
Steakhouse
Ambiance
An elegant yet relaxed setting perfect for intimate dinners or celebratory gatherings.
Key Offerings
Featuring expertly prepared cuts of meat, along with a selection of fine wines to complement each bite.
Reservation
Recommended.
Hours vary.
Baron Long Bar & Grill
Grill/BBQ
Ambiance
A lively and casual atmosphere ideal for unwinding with friends or family.
Key Offerings
Serving up sizzling grilled favorites, from BBQ specialties to satisfying sides, in a welcoming environment.
Reservation
Not needed.
Hours vary.
The Cafe
Casual dining
Ambiance
A cozy spot where guests can relax and enjoy a variety of comfort dishes.
Key Offerings
Perfect for quick bites or leisurely meals, offering a selection of satisfying options throughout the day.
Reservation
Not needed.
Hours vary.
Ginger Noodle Bar
Asian
Ambiance
A vibrant setting infused with Asian decor, inviting diners to explore a fusion of flavors.
Key Offerings
Delight in bowls of freshly prepared noodles, paired with bold sauces and authentic toppings for an exciting culinary adventure.
Reservation
Not needed.
Hours vary.
Location
5000 Willows Road,
Alpine,
California,
United States,
91901,
California
Map view
5000 Willows Road,
Alpine,
California,
United States,
91901,
California
City landmarks
Landmark
Viejas Mountain Trail
2.7
km
Nearby
Shopping Area
Viejas Outlet Center
480 m
Restaurants
Buffet at Viejas
690 m
5000 Willows Rd
Rubio's
480 m
5005 Willows Road Suite 202
Adriano's Pizza Grotto
480 m
5005 Willows Rd Ste 211
Wetzels Pretzels of Viejas
480 m
5005 Willows Rd Ste 229
Viejas Casino & Resort
20 m
5000 Willows Road
Nori Sushi Bar & Grill
520 m
5003 Willows Rd
Baron Long Bar & Grill
520 m
5000 Willows Rd
KFC
520 m
5003 Willows Rd
Amore Gelato And Sweetshop
520 m
5003 Willows Rd Ste 102
The Grove Steakhouse at Viejas Casino & Resort
200 m
5000 Willows Rd Viejas Casino & Resort
Explore Alpine
Activities Near Viejas Casino & Willows Hotel
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Scott
United States,
March
2025
8.0/10
I had such a fantastic time at this hotel, enjoying the high-end amenities, wonderful dining options, and the peaceful spa environment. The adult-only pool was a serene spot to relax, and I appreciated the exceptional service from staff like Joseph, who went above and beyond. On the flip side, there was a moment where management behavior felt questionable, and some dining options could improve, but overall it was a delightful stay.
Rooms
9.0
The rooms were well-maintained and comfortable, with some offering beautiful views.
Service
7.0
Most of the staff, especially Joseph, were incredibly attentive and made me feel welcomed. However, there was a concerning encounter with management that felt unprofessional.
Location
8.0
The hotel is conveniently located near an outlet mall, which is great for shopping during your stay.
Dining
7.0
The dining experiences were enjoyable, with a variety of options available, although I felt some meals could have been executed better.
Facilities
9.0
The facilities are fantastic, especially the spa and the adult-only pool, offering a relaxing retreat from the casino's energetic atmosphere.
Exceptional service from Joseph
Management behavior concerns
Matthew
United States,
December
2024
6.6/10
Our stay had its ups and downs. The hotel offers a clean and comfortable environment, but our experience at check-in was less than ideal due to poor customer service. The proximity to the outlet mall was a major plus, but the lack of a hot tub and noisy rooms were disappointing. Overall, it provided an average value for our time there.
Rooms
6.0
The room was clean but a bit cramped and noisy. It had a nice refrigerator, but I was really hoping for a hot tub that wasn't available.
Service
5.0
The service at the front desk was frustrating, with delays and a lack of attentiveness, though other staff were kind and helpful.
Location
9.0
The location is fantastic, especially being close to the outlet mall for shopping enthusiasts.
Dining
8.0
The buffet options were impressive and varied, offering many delicious culinary choices.
Facilities
6.0
The facilities include a decent gym, but I was disappointed to find the hot tub/pool area closed.
Richard
United States,
November
2024
5.0/10
Viejas provides a fantastic casino experience with a well-designed hotel and friendly hospitality. The room I stayed in was clean, spacious, and equipped with great amenities. The culinary selection was delicious, but I found the absence of live music on Mondays a bit disappointing. Additionally, while the overall atmosphere of the casino was lively and engaging, I wish the spa facilities had been more accessible during my stay.
Rooms
The suite I stayed in at the Willows Hotel was spacious, beautifully designed, and equipped with excellent amenities. Rating: 10
Service
Joseph and the staff were welcoming and attentive, ensuring a pleasant experience from check-in to departure. Rating: 9
Location
The hotel is conveniently located near the outlet mall and offers easy access to I-8, making it a good spot for shopping and entertainment. Rating: 9
Dining
Dining options, especially at the Ginger Noodle House, were varied and delicious, adding to the overall experience. Rating: 9
Facilities
The facilities include a massive casino with many gaming options and a lovely spa, although the adult-only pool was a bit underused as it was closed during my visit. Rating: 8
Great room amenities
Limited live entertainment
Tom
United States,
October
2024
8.6/10
I had an absolutely wonderful stay at Viejas Casino Resort! The amenities were all in one place, which was super convenient, and the tranquility of the surrounding valley was a welcomed escape from the hustle of downtown San Diego. The accommodations were clean and modern, although I encountered some AC issues in my room. The dining options were exceptional, particularly the buffet and the Ginger Noodle House. The only downsides were some delays at check-in as rooms weren't ready right at 4 PM and a few minor inconveniences with luggage assistance.
Rooms
8.0
My room was spacious, clean, and well maintained, although there were some cooling issues with the AC that prevented it from being perfect.
Service
9.0
The service was outstanding, especially Joseph who went above and beyond to make us feel welcome and attended to all our needs, making my stay very pleasant.
Location
8.0
The resort is a bit further from the coast, but it's located close to Alpine with access to great shopping, which I found to be a positive aspect.
Dining
9.0
Dining was a highlight for me, particularly the buffet which had an amazing selection, especially seafood, and the Ginger Noodle House offered delicious quick meals.
Facilities
9.0
The amenities were top-notch, with a mix of indoor and outdoor activities including the casino, bowling, and a relaxing adult-only pool area.
Diverse dining options
AC issues in rooms
Richard
United States,
September
2024
6.0/10
I was really looking forward to my stay at Viejas, but my recent experience was quite frustrating. While the casino offers a fun atmosphere and there are plenty of entertainment options, the construction and poor communication about it really impacted my trip. The food was also hit or miss, with some dining options unavailable, which was disappointing. On the upside, I loved the lively casino area and the variety of activities available.
Rooms
7.0
I found the rooms to be clean and spacious, although they could use some updating. The amenities were standard, and Wi-Fi was decent.
Service
5.0
The service was inconsistent. While some staff were helpful, my experience with room service was frustrating, and I felt ignored at times.
Location
6.0
The location is convenient, especially with the nearby outlet mall. However, the ongoing construction made it less enjoyable than usual.
Dining
5.0
Dining options were limited during my stay as several places were closed. The quality was decent, but there was a noticeable lack of variety.
Facilities
7.0
The casino atmosphere is vibrant with plenty of entertainment options, but the construction affected the availability of some areas.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
183
Former name
viejas casino & resort
FAQs
About Viejas Casino & Willows Hotel
Is parking available at Viejas Casino & Willows Hotel?
Private parking is available on-site for free with no reservation needed.
What amenities are available in the rooms at Viejas Casino & Willows Hotel?
Rooms include air conditioning, a flat-screen TV with satellite channels, coffee/tea making equipment, and complimentary Wi-Fi.
What dining options are available at Viejas Casino & Willows Hotel?
On-site dining includes the AAA Four Diamond Grove Steakhouse, Baron Long Bar and Grill, and Ginger Noodle House.
How far is Viejas Casino & Willows Hotel from the Viejas Outlets?
Viejas Casino & Willows Hotel is located just 0.5 km from Viejas Outlets.
What recreational activities are offered at Viejas Casino & Willows Hotel?
Recreational activities include a seasonal outdoor pool, wellness spa services, bowling, and evening entertainment.
Is there a fitness center at Viejas Casino & Willows Hotel?
The hotel features a 24-hour fitness center for guest use.
What treatments are offered at the Willows Spa at Viejas Casino & Willows Hotel?
The spa offers services including massages, facials, manicure, pedicure, and access to a saltwater spa pool.
How far is the nearest airport to Viejas Casino & Willows Hotel?
El Cajon Airport is approximately 22 km from the hotel.
What attractions are located close to Viejas Casino & Willows Hotel?
Nearby attractions include Cuyamaca Rancho State Park and Cleveland National Forest.
Is there a bar at Viejas Casino & Willows Hotel?
The hotel features a bar/lounge area where guests can relax.
What kind of environment does Viejas Casino & Willows Hotel provide?
The hotel is exclusively for adults, providing a serene atmosphere tailored for luxury relaxation.
What is the distance to the center of Alpine from Viejas Casino & Willows Hotel?
The hotel is approximately 5 km from the center of Alpine.
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Viejas Casino & Willows Hotel
8.9
5.8
km from center
89 US$
99 US$
per nightMobile-only price
