Viejas Casino & Willows Hotel | Alpine ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

5000 Willows Road, Alpine, California, United States, 91901

“Nestled in picturesque Alpine, this hotel is a hidden oasis, perfectly located near beautiful boulder-studded landscapes.”view full review

Viejas Casino & Willows Hotel offers an upscale gaming experience adjacent to stunning mountain scenery with access to a modern casino. This 4-star Alpine hotel features a full-service spa, a variety of dining options, and a range of entertainment.

Rooms & Amenities

Elegant hotel rooms at Viejas Casino & Willows Hotel feature oversized headboards, HDTVs, coffee makers, and plush robes. Some suites include features like a large soaking tub and panoramic views of the mountains.

Dining Options

Dining options include The Grove Steakhouse, known as the best in San Diego, as well as casual dining in various bars and cafes. Guests can enjoy 24-hour in-room dining for added convenience.

Leisure & Spa

Leisure activities include Allure, the adult-only saltwater pool, and access to Viejas Casino, which features over 1000 slot machines. Willows Spa offers a fitness center, a steam room, and various treatments, ensuring relaxation for guests.

Business & Services

Viejas Casino & Willows Hotel includes over 9300 square feet of meeting space suitable for events and conferences. Guests can utilize convenient transportation options, including nearby bus stops for easy access to surrounding areas.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Adult Only 21 Viejas Hotel

Max:

2 persons

380 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Deluxe 2 Queens Adult Only 21 Viejas Hotel

Max:

2 persons

400 sq. feet

Bed options:

2 King Size Beds

Shower

Heating

room details

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Signature Suite King Adult Only 21 Willows Hotel

Max:

2 persons

605 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Alpine 3.6 mi

Airports

El Cajon (CJN) 17.8 mi

San Diego International (SAN) 35.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffet!

“The buffet offered an very nice variety, from fresh seafood to a great meat carving station, making every meal a delight.” view full review

Relaxing Poolside!

“The pool area was wonderfully maintained with a perfect temperature, making it an ideal spot to unwind after a long day.” view full review

Luxurious Suite!

“The suite was exceptionally spacious, boasting plush bedding and complimentary amenities that made my stay feel extra special.” view full review

Perfect for Events!

“The meeting facilities were impressively well-equipped, providing a comfortable environment for our trade show with seamless catering services.” view full review

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Bowling

Services

Free shuttle service
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Seasonal outdoor pool
Heated swimming pool
Sun loungers
Casino
Entertainment
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

5000 Willows Road, Alpine, California, United States, 91901

Map view

5000 Willows Road, Alpine, California, United States, 91901

City landmarks

Landmark

Viejas Mountain Trail

1.7 mi

Nearby

Shopping Area

Viejas Outlet Center

1600 ft

Restaurants

Buffet at Viejas

2300 ft

5000 Willows Rd

Rubio's

1600 ft

5005 Willows Road Suite 202

Adriano's Pizza Grotto

1600 ft

5005 Willows Rd Ste 211

Wetzels Pretzels of Viejas

1600 ft

5005 Willows Rd Ste 229

Viejas Casino & Resort

100 ft

5000 Willows Road

Nori Sushi Bar & Grill

1800 ft

5003 Willows Rd

Baron Long Bar & Grill

1800 ft

5000 Willows Rd

KFC

1800 ft

5003 Willows Rd

Amore Gelato And Sweetshop

1800 ft

5003 Willows Rd Ste 102

The Grove Steakhouse at Viejas Casino & Resort

700 ft

5000 Willows Rd Viejas Casino & Resort

Reviews and Ratings

Reviews from guests about their experience.

Scott

United States, March 2025

8.0/10

I had such a fantastic time at this hotel, enjoying the high-end amenities, wonderful dining options, and the peaceful spa environment. The adult-only pool was a serene spot to relax, and I appreciated the exceptional service from staff like Joseph, who went above and beyond. On the flip side, there was a moment where management behavior felt questionable, and some dining options could improve, but overall it was a delightful stay.

Rooms

9.0

The rooms were well-maintained and comfortable, with some offering beautiful views.

Service

7.0

Most of the staff, especially Joseph, were incredibly attentive and made me feel welcomed. However, there was a concerning encounter with management that felt unprofessional.

Location

8.0

The hotel is conveniently located near an outlet mall, which is great for shopping during your stay.

Dining

7.0

The dining experiences were enjoyable, with a variety of options available, although I felt some meals could have been executed better.

Facilities

9.0

The facilities are fantastic, especially the spa and the adult-only pool, offering a relaxing retreat from the casino's energetic atmosphere.

Exceptional service from Joseph

Management behavior concerns

Matthew

United States, December 2024

6.6/10

Our stay had its ups and downs. The hotel offers a clean and comfortable environment, but our experience at check-in was less than ideal due to poor customer service. The proximity to the outlet mall was a major plus, but the lack of a hot tub and noisy rooms were disappointing. Overall, it provided an average value for our time there.

Rooms

6.0

The room was clean but a bit cramped and noisy. It had a nice refrigerator, but I was really hoping for a hot tub that wasn't available.

Service

5.0

The service at the front desk was frustrating, with delays and a lack of attentiveness, though other staff were kind and helpful.

Location

9.0

The location is fantastic, especially being close to the outlet mall for shopping enthusiasts.

Dining

8.0

The buffet options were impressive and varied, offering many delicious culinary choices.

Facilities

6.0

The facilities include a decent gym, but I was disappointed to find the hot tub/pool area closed.

Richard

United States, November 2024

5.0/10

Viejas provides a fantastic casino experience with a well-designed hotel and friendly hospitality. The room I stayed in was clean, spacious, and equipped with great amenities. The culinary selection was delicious, but I found the absence of live music on Mondays a bit disappointing. Additionally, while the overall atmosphere of the casino was lively and engaging, I wish the spa facilities had been more accessible during my stay.

Rooms

The suite I stayed in at the Willows Hotel was spacious, beautifully designed, and equipped with excellent amenities. Rating: 10

Service

Joseph and the staff were welcoming and attentive, ensuring a pleasant experience from check-in to departure. Rating: 9

Location

The hotel is conveniently located near the outlet mall and offers easy access to I-8, making it a good spot for shopping and entertainment. Rating: 9

Dining

Dining options, especially at the Ginger Noodle House, were varied and delicious, adding to the overall experience. Rating: 9

Facilities

The facilities include a massive casino with many gaming options and a lovely spa, although the adult-only pool was a bit underused as it was closed during my visit. Rating: 8

Great room amenities

Limited live entertainment

Tom

United States, October 2024

8.6/10

I had an absolutely wonderful stay at Viejas Casino Resort! The amenities were all in one place, which was super convenient, and the tranquility of the surrounding valley was a welcomed escape from the hustle of downtown San Diego. The accommodations were clean and modern, although I encountered some AC issues in my room. The dining options were exceptional, particularly the buffet and the Ginger Noodle House. The only downsides were some delays at check-in as rooms weren't ready right at 4 PM and a few minor inconveniences with luggage assistance.

Rooms

8.0

My room was spacious, clean, and well maintained, although there were some cooling issues with the AC that prevented it from being perfect.

Service

9.0

The service was outstanding, especially Joseph who went above and beyond to make us feel welcome and attended to all our needs, making my stay very pleasant.

Location

8.0

The resort is a bit further from the coast, but it's located close to Alpine with access to great shopping, which I found to be a positive aspect.

Dining

9.0

Dining was a highlight for me, particularly the buffet which had an amazing selection, especially seafood, and the Ginger Noodle House offered delicious quick meals.

Facilities

9.0

The amenities were top-notch, with a mix of indoor and outdoor activities including the casino, bowling, and a relaxing adult-only pool area.

Diverse dining options

AC issues in rooms

Richard

United States, September 2024

6.0/10

I was really looking forward to my stay at Viejas, but my recent experience was quite frustrating. While the casino offers a fun atmosphere and there are plenty of entertainment options, the construction and poor communication about it really impacted my trip. The food was also hit or miss, with some dining options unavailable, which was disappointing. On the upside, I loved the lively casino area and the variety of activities available.

Rooms

7.0

I found the rooms to be clean and spacious, although they could use some updating. The amenities were standard, and Wi-Fi was decent.

Service

5.0

The service was inconsistent. While some staff were helpful, my experience with room service was frustrating, and I felt ignored at times.

Location

6.0

The location is convenient, especially with the nearby outlet mall. However, the ongoing construction made it less enjoyable than usual.

Dining

5.0

Dining options were limited during my stay as several places were closed. The quality was decent, but there was a noticeable lack of variety.